Better Rooter

Better Rooter earns strong marks across all four dimensions, with the majority of reviewers praising prompt communication, on-time arrivals, and competitive transparent pricing. Project completion scores are high, with many reviewers noting jobs finished on or ahead of schedule with clean worksites, though two notable negative reviews — one involving a misdiagnosed sewer lateral assessment and o... Read more

Better Rooter earns strong marks across all four dimensions, with the majority of reviewers praising prompt communication, on-time arrivals, and competitive transparent pricing. Project completion scores are high, with many reviewers noting jobs finished on or ahead of schedule with clean worksites, though two notable negative reviews — one involving a misdiagnosed sewer lateral assessment and one involving a broken promise on concrete color-matching and a dismissive CEO response — prevent a top-tier score. Pricing is a consistent strength, with multiple reviewers noting Better Rooter offered the most competitive bids among several quotes. Experience scores are solid but tempered by the misdiagnosis incident and a toilet repair that left one customer worse off than before. Professionalism is generally high but the terse, dismissive response from the CEO in one review is a meaningful deduction. Read less