W C Borchelt  & Sons

WC Borchelt & Sons shows significant inconsistency across reviews spanning multiple years. While some customers report excellent long-term relationships and quality workmanship, multiple recent reviews (2020–2023) document serious professionalism failures including poor communication, lack of transparency on pricing, incomplete work, and unresponsiveness to callbacks. The most damaging pattern i... Read more

WC Borchelt & Sons shows significant inconsistency across reviews spanning multiple years. While some customers report excellent long-term relationships and quality workmanship, multiple recent reviews (2020–2023) document serious professionalism failures including poor communication, lack of transparency on pricing, incomplete work, and unresponsiveness to callbacks. The most damaging pattern is inadequate disclosure of costs and scope—customers were charged substantially more than expected without prior consent. Project completion issues include incomplete installations, damage to customer property, and failure to follow up on callbacks. Pricing feedback is mixed: some customers report reasonable rates, while others felt overcharged due to undisclosed work. Experience scores are supported by mentions of quality workmanship, but this is undermined by execution failures. Read less