Simply Water Heaters

Simply Water Heaters demonstrates severe deficiencies across all measured dimensions. The company exhibits critical failures in professionalism, particularly regarding communication and responsiveness—multiple reviews document ignored calls and unreturned messages from both customers and warranty companies. Project completion is compromised by incomplete work, unsubmitted warranty claims, and br... Read more

Simply Water Heaters demonstrates severe deficiencies across all measured dimensions. The company exhibits critical failures in professionalism, particularly regarding communication and responsiveness—multiple reviews document ignored calls and unreturned messages from both customers and warranty companies. Project completion is compromised by incomplete work, unsubmitted warranty claims, and broken promises regarding refunds. Pricing concerns include potential overcharging and lack of transparency. One positive review from 2019 acknowledges courteous and knowledgeable plumbers, but this is heavily outweighed by three damaging reviews spanning 2016–2021 documenting non-responsiveness, financial disputes, and broken commitments. The pattern of poor follow-through and communication failures is consistent across multiple independent accounts. Read less