Merz Plumbing Heating & Air Conditioning

Merz Plumbing receives broadly positive feedback on professionalism, with multiple reviewers citing friendliness, punctuality, courtesy, and good communication across many years of reviews. Pricing is consistently described as reasonable or competitive, with one reviewer noting their quote was half that of a competitor and another confirming no hidden charges. However, project completion is the mo... Read more

Merz Plumbing receives broadly positive feedback on professionalism, with multiple reviewers citing friendliness, punctuality, courtesy, and good communication across many years of reviews. Pricing is consistently described as reasonable or competitive, with one reviewer noting their quote was half that of a competitor and another confirming no hidden charges. However, project completion is the most significant drag on the score: one detailed 2-star review from 2009 describes chronic no-shows, unreturned calls, work done incorrectly multiple times, and a project that ran double its expected timeline, and a 4-star review from 2015 explicitly notes an unfinished external water spout. Experience scores moderately well, with several reviewers praising workmanship quality, though the 2009 review documents multiple technicians being sent who were incapable of completing assigned tasks. The heavy recency skew toward older reviews (the majority predate 2020) limits confidence in how well these scores reflect current performance. Read less