Masters Heating & Cooling

Masters Heating and Cooling demonstrates strong professionalism across technician interactions, with consistent praise for courtesy, punctuality, and communication skills. Technical expertise is well-documented with skilled diagnostics and efficient repairs. However, pricing practices significantly undermine overall trust, with documented cases of parts marked up 4-5x retail cost and concerns abou... Read more

Masters Heating and Cooling demonstrates strong professionalism across technician interactions, with consistent praise for courtesy, punctuality, and communication skills. Technical expertise is well-documented with skilled diagnostics and efficient repairs. However, pricing practices significantly undermine overall trust, with documented cases of parts marked up 4-5x retail cost and concerns about fair pricing transparency. Project completion shows mixed results, with some customers experiencing unresolved issues and service delays, particularly regarding warranty work and scheduling responsiveness. The company's recent performance (2025) is substantially stronger than historical reviews (2017-2020), suggesting operational improvements. Read less