Flow-Tech Plumbing & Heating

Flow-Tech demonstrates strong professionalism with consistent positive feedback on technician courtesy, punctuality, and communication across 28 mentions. However, the company is significantly undermined by serious pricing concerns documented in 10 reviews spanning 2016–2024, with customers reporting markups of 200–400% on parts and labor, diagnostic fees for pre-identified issues, and aggress... Read more

Flow-Tech demonstrates strong professionalism with consistent positive feedback on technician courtesy, punctuality, and communication across 28 mentions. However, the company is significantly undermined by serious pricing concerns documented in 10 reviews spanning 2016–2024, with customers reporting markups of 200–400% on parts and labor, diagnostic fees for pre-identified issues, and aggressive upselling. Project completion shows mixed results: while most routine service calls succeed, larger installations (furnace/AC replacements) have left customers with unresolved issues, poor follow-up, and ghosted callbacks. Technical skill is generally solid for diagnostics and routine repairs, but complex system installations reveal gaps in quality control and attention to detail. Read less