Mr. Electric of Muncie

Professionalism is the strongest dimension, with a large number of reviewers praising friendly, courteous, and communicative technicians by name. However, pricing is a serious and recurring concern — multiple reviewers across several years explicitly describe the company as overpriced, predatory, or deceptive with quotes, dragging that dimension down significantly. Project completion is mixed: m... Read more

Professionalism is the strongest dimension, with a large number of reviewers praising friendly, courteous, and communicative technicians by name. However, pricing is a serious and recurring concern — multiple reviewers across several years explicitly describe the company as overpriced, predatory, or deceptive with quotes, dragging that dimension down significantly. Project completion is mixed: many jobs were completed quickly and well, but there are notable failures including a three-week hot water outage, a drain that re-clogged within weeks with no timely callback, a sink still leaking after payment, and a cancelled appointment with no-show follow-up. Experience scores moderately well, with several reviewers praising technical skill and problem-solving, but offset by at least one instance of a technician requiring customer assistance and another requiring multiple visits without resolution. Read less