Curt & Jerry Sewer Service

Curt and Jerry's Sewer Service has a long track record with a large majority of satisfied customers praising promptness, politeness, fair pricing, and effective drain clearing. However, a meaningful cluster of negative reviews — spanning multiple years — reveals recurring and serious issues: unreliable scheduling and no-shows, inadequate tools used on jobs requiring more powerful equipment, in... Read more

Curt and Jerry's Sewer Service has a long track record with a large majority of satisfied customers praising promptness, politeness, fair pricing, and effective drain clearing. However, a meaningful cluster of negative reviews — spanning multiple years — reveals recurring and serious issues: unreliable scheduling and no-shows, inadequate tools used on jobs requiring more powerful equipment, incomplete work leaving messes behind, and poor customer service from office staff (particularly one named Denise). The project completion dimension is notably dragged down by multiple reviews where the job was not resolved on the first visit, work was left unfinished, or the drain backed up again shortly after service. Pricing scores well overall, with multiple reviewers citing transparent phone quotes and fair rates, though at least two reviews raised concerns about unexpected charges or feeling overcharged. Experience scores moderately — most technicians are described as skilled and knowledgeable, but a few reviews describe wrong diagnoses, use of undersized equipment, and damage caused by the work itself. Read less