Complete Comfort Heating Air Plumbing

Complete Comfort Heating and Air Conditioning receives a critically low WW Score of 32.8, driven by severe and consistent failures across all dimensions. Professionalism is particularly weak (28.0), with 26 reviews documenting unprofessional behavior including no-shows, poor communication, rudeness, high-pressure sales tactics, and deliberate equipment sabotage. Pricing is extremely problematic (1... Read more

Complete Comfort Heating and Air Conditioning receives a critically low WW Score of 32.8, driven by severe and consistent failures across all dimensions. Professionalism is particularly weak (28.0), with 26 reviews documenting unprofessional behavior including no-shows, poor communication, rudeness, high-pressure sales tactics, and deliberate equipment sabotage. Pricing is extremely problematic (18.0) with 18 reviews detailing grossly inflated quotes, hidden charges, bait-and-switch tactics, and aggressive upselling to vulnerable seniors. Project completion is compromised (35.0) with 22 reviews reporting incomplete work, multiple callbacks, installation errors, and failure to honor commitments. Experience shows marginal competence (42.0) with 16 reviews indicating some technical capability but undermined by dishonest diagnostic practices and deliberate misrepresentation of equipment condition. The company exhibits a pattern of targeting seniors with predatory sales practices, turning off heating systems in winter to coerce purchases, and refusing refunds or compensation. Read less