American Leak Detection of Indianapolis

All four reviews are negative and paint a consistently poor picture of this contractor. Professionalism is severely damaged by reports of a rude manager responding to a customer complaint with 'LOL', an unapologetic response to a billing delay, and a complete failure to return calls or emails for over a week. Project completion is critically low, with a technician failing to show up for a schedule... Read more

All four reviews are negative and paint a consistently poor picture of this contractor. Professionalism is severely damaged by reports of a rude manager responding to a customer complaint with 'LOL', an unapologetic response to a billing delay, and a complete failure to return calls or emails for over a week. Project completion is critically low, with a technician failing to show up for a scheduled water heater installation and leaving a family without hot water for days, as well as a check being held uncashed for five weeks with no resolution. Pricing concerns were raised in two reviews, including a charge of $450 for only 10 minutes of work and a demand for additional money after a service was already completed. No reviews provided any positive feedback or mentioned workmanship quality, leaving the Experience dimension entirely unscored. Read less