Affordable Home Services

Affordable Home Services has a strong base of satisfied customers who frequently praise the quality of workmanship, professionalism of Jim and his team, and their ability to complete complex projects on time and on budget — including one remarkable case during the COVID-19 pandemic. However, a recurring and serious pattern of negative reviews significantly drags down the score: multiple reviewer... Read more

Affordable Home Services has a strong base of satisfied customers who frequently praise the quality of workmanship, professionalism of Jim and his team, and their ability to complete complex projects on time and on budget — including one remarkable case during the COVID-19 pandemic. However, a recurring and serious pattern of negative reviews significantly drags down the score: multiple reviewers report being completely ghosted after estimates were promised, no-shows for scheduled appointments, and in at least two cases, post-project abandonment where the contractor took payment and then became unreachable for follow-up work or warranty issues. Pricing is a mixed picture — several reviewers found prices fair or even lower than competitors, while others explicitly called the quotes excessive or double the competition. The roof quality complaint from 2022, citing outdated materials and poor installation on a 3.5-year-old roof, is a serious workmanship red flag that weighs heavily on the project completion and experience scores. Overall, the contractor appears capable of excellent work when fully engaged, but the inconsistency in responsiveness, follow-through, and post-job accountability is a significant and documented concern. Read less