A-1 Septic & Plumbing

This single review describes a below-standard experience with the crew, suggesting workmanship and execution fell short of expectations, which drives a conservative experience score. The job was technically completed, but the reviewer's dissatisfaction with how it was carried out tempers the project completion score significantly. Professionalism receives a modest score because the crew underperfo... Read more

This single review describes a below-standard experience with the crew, suggesting workmanship and execution fell short of expectations, which drives a conservative experience score. The job was technically completed, but the reviewer's dissatisfaction with how it was carried out tempers the project completion score significantly. Professionalism receives a modest score because the crew underperformed, but the owner's personal visit to apologize and make the situation right demonstrates meaningful accountability and partially offsets the negative. Pricing was not mentioned at all and cannot be scored. With only one review available, all scores carry very low confidence and should not be treated as representative of this contractor's typical performance. Read less