A Faubion Plumbing Heating and Ac

This single review paints a deeply negative picture across all four dimensions. The technician was unprofessional during the visit, distracted and dismissive when asked direct questions about a visible plumbing issue. Project completion failed critically — the serviceman missed an active seepage problem that later caused a flooded basement, and follow-up communication offered no accountability o... Read more

This single review paints a deeply negative picture across all four dimensions. The technician was unprofessional during the visit, distracted and dismissive when asked direct questions about a visible plumbing issue. Project completion failed critically — the serviceman missed an active seepage problem that later caused a flooded basement, and follow-up communication offered no accountability or diagnosis. On experience, the technician admitted ignorance of a wall heater repair and misdiagnosed a simple spider-web gas blockage as requiring a $2,000 replacement unit, a mistake a competing company resolved for the cost of a single service call. Pricing concerns are significant given the $2,000 replacement recommendation that proved entirely unnecessary. Read less