Certified Appliance Repair

The reviews present a deeply mixed picture of this contractor. Two positive reviews highlight knowledgeable technicians, efficient repairs, and helpful communication, while two strongly negative reviews describe repeated failures to resolve the same issue, misdiagnosis, and poor value. Professionalism is inconsistent — punctuality issues and off-task behavior were noted in one review, while anot... Read more

The reviews present a deeply mixed picture of this contractor. Two positive reviews highlight knowledgeable technicians, efficient repairs, and helpful communication, while two strongly negative reviews describe repeated failures to resolve the same issue, misdiagnosis, and poor value. Professionalism is inconsistent — punctuality issues and off-task behavior were noted in one review, while another praised professional explanations. Pricing concerns are significant, with one customer quoted over $300 for a repair on an appliance replaceable for $450, and another paying $200 more than necessary due to misdiagnosis. Project completion is a notable weakness, with one customer experiencing the same dryer problem across multiple visits and another whose dryer remained unfixed after the initial repair attempt. The experience dimension is similarly split, with one technician praised for thorough knowledge and another criticized for failing to use basic diagnostic tools. Read less