A-1 Septic Service & Excavating

Three of four reviews paint a consistently positive picture of A-1 Septic, praising reasonable pricing, knowledgeable technicians, and jobs completed efficiently. However, the single 1-star review is a serious drag on Professionalism and Project Completion scores, describing a no-show within the appointment window, no proactive communication, unanswered calls, and a disputed billing charge for a m... Read more

Three of four reviews paint a consistently positive picture of A-1 Septic, praising reasonable pricing, knowledgeable technicians, and jobs completed efficiently. However, the single 1-star review is a serious drag on Professionalism and Project Completion scores, describing a no-show within the appointment window, no proactive communication, unanswered calls, and a disputed billing charge for a missed appointment — all of which represent significant failures. Because this negative review is specific, credible, and uncontested by any company response, it cannot be dismissed. The experience and pricing dimensions score higher because the negative review does not directly challenge those areas, and multiple positive reviews provide corroborating detail. Read less