Overview of Company Customer Sentiment Analysis in May
Both reviews are strongly negative and paint a consistent picture of serious operational failures. Professionalism scores near zero due to explicit accounts of no-shows, broken promises, unprofessional behavior (loud burping during a service call), poor communication, and alleged non-payment of a worker. Project completion is similarly devastated — one job was abandoned entirely after two full d... Read more
Both reviews are strongly negative and paint a consistent picture of serious operational failures. Professionalism scores near zero due to explicit accounts of no-shows, broken promises, unprofessional behavior (loud burping during a service call), poor communication, and alleged non-payment of a worker. Project completion is similarly devastated — one job was abandoned entirely after two full days of delays, and the other involved a worker claiming non-payment, suggesting systemic follow-through failures. Experience scores marginally above zero only because technicians did attempt some work (snaking a toilet), but the inability to complete a sewage backup job and the general disorganization suggest limited technical competence. Pricing could not be assessed as neither review mentioned cost or value. Read less