Bates Plumbing

Bates Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — punctuality, communication, courtesy, and responsiveness appear in the vast majority of reviews. Project completion is also well-regarded, with many reviewers noting same-day or next-day service and jobs finished thoroughly, though two older reviews (2010 and 2021) d... Read more

Bates Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — punctuality, communication, courtesy, and responsiveness appear in the vast majority of reviews. Project completion is also well-regarded, with many reviewers noting same-day or next-day service and jobs finished thoroughly, though two older reviews (2010 and 2021) describe incomplete work and a pinhole leak from a questionable weld, which meaningfully temper the completion score. Pricing is generally viewed as fair and competitive, but three reviews explicitly flag concerns: one mid-quote price increase, one estimate described as wildly excessive, and one older review noting the company was 'pricey,' preventing a higher score. Experience and technical skill are frequently cited positively, including solving problems other plumbers could not, but the 2021 review describing a defective weld causing a multi-year leak introduces a credible quality-control concern that limits the ceiling on this dimension. Read less