Burr Oak Plumbing

Burr Oak Plumbing (Peter) earns consistently strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning 2020–2025. Professionalism is the standout dimension, with dozens of reviewers explicitly praising responsiveness, punctuality, friendly demeanor, clear communication, and follow-up behavior including texts, calls, and even after-hours contact. ... Read more

Burr Oak Plumbing (Peter) earns consistently strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning 2020–2025. Professionalism is the standout dimension, with dozens of reviewers explicitly praising responsiveness, punctuality, friendly demeanor, clear communication, and follow-up behavior including texts, calls, and even after-hours contact. Pricing is frequently described as fair, reasonable, and transparent, with multiple reviewers noting upfront quotes, no hidden charges, and occasional no-charge goodwill gestures. Project completion scores are high but modestly tempered by one substantive 3-star review describing a septic top replacement where communication about the final appearance broke down, the installed component arrived cracked, and resolution was unsatisfactory — this is the only meaningful negative signal in the dataset. Experience scores are strong, supported by numerous accounts of skilled diagnosis, problem-solving under difficult conditions, and technical education provided to customers. Read less