Artesian Plumbing Heating and Cooling

The review set is small (4 reviews) and spans a wide date range (2013–2023), limiting reliability significantly. Professionalism is mixed: two positive reviews praise punctuality and communication, but one review documents a serious upsell attempt by management that contradicted what the technician told the customer, and another describes a $475 charge for two hours of work that resolved nothing... Read more

The review set is small (4 reviews) and spans a wide date range (2013–2023), limiting reliability significantly. Professionalism is mixed: two positive reviews praise punctuality and communication, but one review documents a serious upsell attempt by management that contradicted what the technician told the customer, and another describes a $475 charge for two hours of work that resolved nothing. Pricing is a notable concern, with two of four reviews explicitly criticizing value or fairness, and only two older reviews offering positive remarks on rates. Project completion is also problematic, as one reviewer explicitly states nothing was actually repaired, and another was refused a quote for the requested scope of work. Experience scores modestly positive given two reviews praising skill and knowledge, but the failed AC diagnosis and the upsell pressure undercut confidence in consistent technical quality. Read less