MP Plumbing

MP Plumbing earns strong marks for technical experience and project completion, with dozens of reviewers praising knowledgeable technicians who solved complex problems and followed through on jobs. Professionalism scores are solid but meaningfully dragged down by a recurring pattern of scheduling failures, missed callbacks, poor communication from office staff, and at least one account of rude beh... Read more

MP Plumbing earns strong marks for technical experience and project completion, with dozens of reviewers praising knowledgeable technicians who solved complex problems and followed through on jobs. Professionalism scores are solid but meaningfully dragged down by a recurring pattern of scheduling failures, missed callbacks, poor communication from office staff, and at least one account of rude behavior from the owner. Pricing is the weakest dimension: while many customers describe rates as fair or reasonable, a significant minority of reviewers explicitly complained about high or opaque pricing, undisclosed rates, billing disputes involving inflated time charges, and travel time fees — enough negative pricing mentions to substantially lower that score. Project completion is generally strong but is tempered by a handful of reviews describing incomplete work, warranty disputes, and one case where a job was left in worse condition than found. The overall WW Score of 76.4 reflects a company with genuine technical competence and many loyal long-term customers, offset by consistent operational and pricing transparency issues. Read less