Master Rooter

Master Rooter demonstrates strong technical expertise and professionalism with many positive reviews praising specific technicians (Mourad, Mike, James, Bobby) for responsiveness, knowledge, and courteous service. However, the company is significantly hampered by persistent pricing concerns—numerous reviews cite inflated quotes, bait-and-switch tactics with promotional offers, and aggressive ups... Read more

Master Rooter demonstrates strong technical expertise and professionalism with many positive reviews praising specific technicians (Mourad, Mike, James, Bobby) for responsiveness, knowledge, and courteous service. However, the company is significantly hampered by persistent pricing concerns—numerous reviews cite inflated quotes, bait-and-switch tactics with promotional offers, and aggressive upselling. Project completion issues are evident in multiple accounts of incomplete work, follow-up failures, and callbacks that were not honored. The company shows high variability in service quality depending on the technician assigned, and several major projects resulted in costly mistakes requiring third-party remediation. Read less