K & K Plumbing

K&K Plumbing demonstrates strong technical competence and project completion capabilities, with most jobs finished on time and to customer satisfaction. However, professionalism scores are significantly dragged down by numerous documented instances of rude, dismissive, and unprofessional communication from staff and ownership, particularly when handling customer inquiries and complaints. Pricing i... Read more

K&K Plumbing demonstrates strong technical competence and project completion capabilities, with most jobs finished on time and to customer satisfaction. However, professionalism scores are significantly dragged down by numerous documented instances of rude, dismissive, and unprofessional communication from staff and ownership, particularly when handling customer inquiries and complaints. Pricing is generally perceived as fair and reasonable. The company shows inconsistent service quality—some customers report exceptional experiences while others describe being ghosted, talked down to, or treated dismissively. The pattern of negative professionalism reviews spans from 2011 to 2023, suggesting systemic communication and attitude issues rather than isolated incidents. Read less