Patrick B. Murphy Commercial Plumbing and Piping

Patrick Murphy Plumbing has a deeply polarized review record. Positive experiences — largely involving a technician named Alex — highlight prompt response, clear communication, and competent work. However, a substantial volume of negative reviews spanning multiple years describe serious issues including fraudulent billing practices, misrepresentation of work to home warranty companies, no-show... Read more

Patrick Murphy Plumbing has a deeply polarized review record. Positive experiences — largely involving a technician named Alex — highlight prompt response, clear communication, and competent work. However, a substantial volume of negative reviews spanning multiple years describe serious issues including fraudulent billing practices, misrepresentation of work to home warranty companies, no-shows, failure to complete jobs, and at least one incident where a plumber caused significant property damage and left the scene. The pricing dimension is heavily dragged down by multiple credible accounts of inflated estimates, double-dipping charges between homeowners and warranty companies, and unnecessary work performed to inflate bills. Project completion suffers from documented cases of abandoned work, broken promises on return visits, and at least one instance of falsely reporting a repair as completed. While a handful of reviewers report excellent experiences, the weight and specificity of negative reviews — many with detailed accounts and corroborating patterns — significantly suppresses all dimension scores. Read less