Ray’s Sewer & Drain/ HVAC Services

The three reviews present a deeply mixed picture of this contractor. The most recent review (June 2023) describes a serious failure in professionalism: a scheduled appointment was handed off to a third-party company without any notification, causing the customer's husband to take an unpaid day off work for nothing. The two older reviews (2020 and 2021) are more positive, citing punctuality, friend... Read more

The three reviews present a deeply mixed picture of this contractor. The most recent review (June 2023) describes a serious failure in professionalism: a scheduled appointment was handed off to a third-party company without any notification, causing the customer's husband to take an unpaid day off work for nothing. The two older reviews (2020 and 2021) are more positive, citing punctuality, friendliness, and successful job completion. However, the recency weighting rules require that the 2023 negative review carry the most influence, and it describes a fundamental breakdown in communication and follow-through. With only three reviews total and a significant negative incident as the most recent data point, confidence in any positive scoring is low. Read less