JnT Pool Service

This contractor shows strong technical expertise and knowledge (evidenced by pool education and problem-solving), with generally positive professionalism when engaged. However, a critical recent failure in project completion and follow-through significantly impacts the overall score: elderly customers were left with a backflowing pool and the contractor refused callbacks due to being busy, despite... Read more

This contractor shows strong technical expertise and knowledge (evidenced by pool education and problem-solving), with generally positive professionalism when engaged. However, a critical recent failure in project completion and follow-through significantly impacts the overall score: elderly customers were left with a backflowing pool and the contractor refused callbacks due to being busy, despite charging $200 for incomplete work. Pricing appears fair when service is delivered, but the 2022 incident reveals poor accountability. Three of four reviews are from 2016–2019; the most recent review (2022) is substantially negative and reflects current operational issues. Read less