Tom Geise Plumbing

Tom Geise Plumbing shows significant inconsistency across reviews spanning from 2011 to 2024. While older reviews (2011–2016) consistently praise professionalism, punctuality, and quality workmanship, recent reviews (2017–2024) reveal serious deterioration in service quality, particularly regarding office staff communication and follow-through on callbacks. The company struggles with professio... Read more

Tom Geise Plumbing shows significant inconsistency across reviews spanning from 2011 to 2024. While older reviews (2011–2016) consistently praise professionalism, punctuality, and quality workmanship, recent reviews (2017–2024) reveal serious deterioration in service quality, particularly regarding office staff communication and follow-through on callbacks. The company struggles with professionalism (receptionist rudeness, broken promises, miscommunication) and project completion (incomplete repairs requiring callbacks, unannounced arrivals despite promises). Pricing is generally viewed as fair when work is completed properly. The stark contrast between historical and recent performance suggests a significant decline, possibly linked to generational transition mentioned in one review. Read less