DRF Water Heating Solutions

DRF Trusted Property Solutions receives a critically low WW Score of 32.8, driven primarily by severe pricing concerns and significant project completion failures. While individual technicians occasionally demonstrate competent workmanship and professional behavior, the company systematically employs deceptive pricing practices, hidden fees, and bait-and-switch tactics that dominate customer feedb... Read more

DRF Trusted Property Solutions receives a critically low WW Score of 32.8, driven primarily by severe pricing concerns and significant project completion failures. While individual technicians occasionally demonstrate competent workmanship and professional behavior, the company systematically employs deceptive pricing practices, hidden fees, and bait-and-switch tactics that dominate customer feedback. Professionalism is undermined by communication failures, appointment cancellations, and dismissive customer service responses. Project completion issues include incomplete work, damage to customer property without accountability, and refusal to honor commitments or warranty obligations. Read less