The Bath Company

BL Plumbing demonstrates severe deficiencies across nearly all dimensions. Project completion is critically weak, with multiple reviews documenting abandoned work, incomplete repairs requiring callbacks, and unresolved issues (leaks persisting after service, drainage problems recurring). Professionalism is compromised by poor communication, unresponsiveness to follow-up inquiries, missed appointme... Read more

BL Plumbing demonstrates severe deficiencies across nearly all dimensions. Project completion is critically weak, with multiple reviews documenting abandoned work, incomplete repairs requiring callbacks, and unresolved issues (leaks persisting after service, drainage problems recurring). Professionalism is compromised by poor communication, unresponsiveness to follow-up inquiries, missed appointments, and unprofessional conduct (refusing cleanup, inconsistent diagnoses between crews). Pricing concerns are substantial, with customers reporting inflated charges, unnecessary upsells, and disputed estimates. Only experience shows moderate strength, with two positive reviews praising technical competence on specific jobs, but this is heavily outweighed by systemic failures in execution and customer care. Read less