Reliable Plumbing

Reliable Plumbing has a large and broadly positive review base, with many customers praising prompt response times, courteous technicians, and successful job completions — particularly for water heater replacements, leak repairs, and emergency calls. However, a meaningful minority of negative reviews (approximately 20–22 reviews) describe serious concerns including incomplete or failed repairs... Read more

Reliable Plumbing has a large and broadly positive review base, with many customers praising prompt response times, courteous technicians, and successful job completions — particularly for water heater replacements, leak repairs, and emergency calls. However, a meaningful minority of negative reviews (approximately 20–22 reviews) describe serious concerns including incomplete or failed repairs requiring callbacks, warranty denials after poor workmanship, rude owner interactions, and pricing disputes involving non-itemized invoices and unexpected charges. Pricing is the weakest dimension, with multiple reviewers citing overquoting, lack of transparency, and charges inconsistent with initial quotes. Project completion is also dragged down by several credible accounts of work left unfinished, recurring leaks after paid repairs, and technicians who lacked the skill to complete assigned jobs. The overall score reflects a company with genuine strengths in responsiveness and many capable technicians, offset by a persistent pattern of quality control and owner-level customer service failures. Read less