Bailey Plumbing

Bailey Plumbing presents a deeply mixed picture across a large review base. Professionalism scores are dragged down significantly by a cluster of 1-star reviews dated 2025-03-11 — many of which are blank or contain only brief hostile phrases — alongside credible complaints about no-shows, poor communication, and at least one allegation of discriminatory treatment. Pricing is the weakest dimens... Read more

Bailey Plumbing presents a deeply mixed picture across a large review base. Professionalism scores are dragged down significantly by a cluster of 1-star reviews dated 2025-03-11 — many of which are blank or contain only brief hostile phrases — alongside credible complaints about no-shows, poor communication, and at least one allegation of discriminatory treatment. Pricing is the weakest dimension: a substantial and consistent pattern of complaints across multiple years describes quotes that are 2x–5x competitors' prices, commissioned-based upselling, non-transparent fees, and in some cases alleged predatory targeting of elderly customers. Project completion is moderate-positive among reviews that describe completed work, but is undermined by multiple credible accounts of no-shows, abandoned estimates, and failure to follow through on scheduling commitments. Experience scores are relatively stronger, with many detailed positive reviews praising specific technicians (Elijah, JJ, Randy, Joe, David) for skill and problem-solving, though offset by a few accounts of misdiagnosis and poor workmanship. Read less