Arnold & Sons Plumbing Heating & Air Conditioning

Arnold and Sons Plumbing presents a deeply mixed picture across all four dimensions. Pricing is the most consistently criticized dimension, with two detailed 1-star reviews explicitly describing charges as exorbitant, swindling, or far above market rate, while only two older positive reviews describe pricing as fair. Professionalism is similarly split — two positive reviews praise specific techn... Read more

Arnold and Sons Plumbing presents a deeply mixed picture across all four dimensions. Pricing is the most consistently criticized dimension, with two detailed 1-star reviews explicitly describing charges as exorbitant, swindling, or far above market rate, while only two older positive reviews describe pricing as fair. Professionalism is similarly split — two positive reviews praise specific technicians like Robert and Joe as courteous and professional, but two negative reviews describe aggressive upselling, unprofessional staff (Beth), and dismissive attitudes toward customer concerns. Project completion is concerning, with one reviewer explicitly stating work was not completed yet they were still charged, and another paying for an estimate but refusing the job due to pricing. The positive reviews, while genuine in tone, are all dated 2016–2019, meaning no favorable feedback exists within the past several years. Read less