Aqua Plumbing Services

Aqua Plumbing has a strong base of positive reviews praising punctuality, communication, and follow-through on jobs, with many customers explicitly noting on-time arrivals, professional demeanor, and clean workmanship. However, the pricing dimension is meaningfully dragged down by three serious negative reviews: one alleging a $475 charge for a $180 job with no prior quote, one alleging an $18,000... Read more

Aqua Plumbing has a strong base of positive reviews praising punctuality, communication, and follow-through on jobs, with many customers explicitly noting on-time arrivals, professional demeanor, and clean workmanship. However, the pricing dimension is meaningfully dragged down by three serious negative reviews: one alleging a $475 charge for a $180 job with no prior quote, one alleging an $18,000 overcharge attempt on an elderly customer, and one describing a quoted price of $250-280 that was invoiced at $480 with rude communication and unanswered owner emails. Project completion scores well overall, with one notable callback honored at no charge and most jobs described as fully completed, but the no-show incident and unanswered calls in negative reviews prevent a top score. Experience scores positively across many reviews citing knowledgeable technicians and quality workmanship, though the volume of older reviews (pre-2021) limits how much weight recent performance can carry. Read less