2nd chance Plumbing

This contractor has a deeply polarized review profile. Four older positive reviews (2019–2022) describe prompt arrival, fair pricing, friendly communication, and completed work — painting a picture of a reliable small plumbing operation. However, the most recent review (June 2023) is a detailed, credible, and severe account of alleged fraud, property damage, abandoned work, and refusal to refu... Read more

This contractor has a deeply polarized review profile. Four older positive reviews (2019–2022) describe prompt arrival, fair pricing, friendly communication, and completed work — painting a picture of a reliable small plumbing operation. However, the most recent review (June 2023) is a detailed, credible, and severe account of alleged fraud, property damage, abandoned work, and refusal to refund or remediate — directly undermining every positive dimension. Because recency rules require heavier weighting on the 2023 review, and because that review explicitly contradicts claims of professionalism, fair pricing, project completion, and technical competence, all dimension scores are significantly pulled downward. The positive reviews, while genuine in tone, are now 2–5 years old and may not reflect current business practices. Read less