Reliable Plumbing & Sewer Service

Reliable Plumbing earns strong marks from the majority of recent reviewers for punctuality, courteous communication, and responsive service — particularly in the 2024–2025 window where nearly all reviews are positive and specific. However, a meaningful cluster of negative reviews spanning 2012–2019 raises serious concerns across all dimensions: price gouging during emergencies, refusal to ho... Read more

Reliable Plumbing earns strong marks from the majority of recent reviewers for punctuality, courteous communication, and responsive service — particularly in the 2024–2025 window where nearly all reviews are positive and specific. However, a meaningful cluster of negative reviews spanning 2012–2019 raises serious concerns across all dimensions: price gouging during emergencies, refusal to honor guaranteed work, rude and profane responses to complaints, abandoned jobs with payment demanded, and hidden service call fees. Pricing is the most contested dimension, with multiple reviewers explicitly citing excessive charges, undisclosed fees, and a $650 walk-in rate during a family emergency, while others praise fair and competitive pricing. Project completion is similarly split — most recent customers report fast, thorough work, but at least two older reviews describe jobs left incomplete or work that failed within months. The overall score reflects a business that appears to have improved in recent years but carries a documented history of serious service failures that cannot be ignored. Read less