A-1 Superior Plumbing & Sewer

Joe and A1 Superior Plumbing receive strong praise for professionalism, punctuality, and courteous communication across many recent reviews, which drives the professionalism score upward. However, pricing is a notable weak point — while some reviewers describe costs as reasonable and transparent, multiple reviewers (including one describing a $465 sump pump replacement that took under 30 minutes... Read more

Joe and A1 Superior Plumbing receive strong praise for professionalism, punctuality, and courteous communication across many recent reviews, which drives the professionalism score upward. However, pricing is a notable weak point — while some reviewers describe costs as reasonable and transparent, multiple reviewers (including one describing a $465 sump pump replacement that took under 30 minutes) explicitly call out overcharging and lack of value, pulling the pricing score down significantly. Project completion is mixed: most recent reviews describe jobs finished promptly and correctly, but older reviews include serious complaints about incomplete work, wrong equipment, and a clog that was only partially moved and rebacked up within the hour. Experience scores moderately well based on recent reviews citing knowledgeable, skilled work, but is tempered by older reviews describing inadequate equipment and failed repairs. The overall WW Score reflects a contractor who has improved in recent years but carries a meaningful history of negative outcomes that cannot be ignored. Read less