Mr Rooter

Mr. Rooter Plumbing of Long Beach earns strong marks for professionalism and project completion, with the large majority of reviewers praising courteous, punctual, and communicative technicians — particularly named techs like Brian, Christian, Andy, Gerardo, and Tom Myers. Project completion scores are high, with many reviews confirming jobs finished same-day or next-day, clean worksite practice... Read more

Mr. Rooter Plumbing of Long Beach earns strong marks for professionalism and project completion, with the large majority of reviewers praising courteous, punctual, and communicative technicians — particularly named techs like Brian, Christian, Andy, Gerardo, and Tom Myers. Project completion scores are high, with many reviews confirming jobs finished same-day or next-day, clean worksite practices, and follow-through on callbacks and warranties. Experience scores are solid, with numerous reviewers citing knowledgeable diagnostics, thorough inspections, and skilled workmanship across complex jobs like re-pipes, main line replacements, and gas leak repairs. However, pricing is the most contested dimension: while many reviewers praise affordability and fair quotes, a meaningful cluster of negative reviews — spanning multiple years and locations — cite opaque invoicing, verbal quotes not honored in writing, unexpected charges, and rates described as excessive. This pricing inconsistency is the primary drag on the overall WW Score. Read less