Illinois Plumbing Works

Illinois Plumbing Works demonstrates strong performance across all four dimensions with consistently high marks from customers. Professionalism is a standout strength, with 16 reviews explicitly praising punctuality, communication, courtesy, and responsiveness—though one 2017 review documents a significant failure in follow-up communication and scheduling. Pricing receives strong endorsement acr... Read more

Illinois Plumbing Works demonstrates strong performance across all four dimensions with consistently high marks from customers. Professionalism is a standout strength, with 16 reviews explicitly praising punctuality, communication, courtesy, and responsiveness—though one 2017 review documents a significant failure in follow-up communication and scheduling. Pricing receives strong endorsement across 9 reviews highlighting fair rates and cost-saving solutions. Project completion is well-documented with 14 mentions of timely, thorough work including emergency response and complex multi-visit projects. Experience and technical skill are consistently praised across 13 reviews, with customers noting problem-solving ability and quality workmanship. The single 1-star review from 2017 is a notable outlier involving non-responsiveness and broken commitments, which significantly impacts the overall score despite the overwhelmingly positive trend. Read less