PSR Resolutions

This contractor has a deeply polarized review profile: several positive reviews praising promptness, professionalism, and clean work are directly offset by serious negative reviews alleging warranty non-compliance, dangerous gas leak installations, and refusal to remedy mistakes. The two 2023 reviews — the most recent in the dataset — both cite failure to honor warranties, which is a significa... Read more

This contractor has a deeply polarized review profile: several positive reviews praising promptness, professionalism, and clean work are directly offset by serious negative reviews alleging warranty non-compliance, dangerous gas leak installations, and refusal to remedy mistakes. The two 2023 reviews — the most recent in the dataset — both cite failure to honor warranties, which is a significant red flag for project completion and professionalism. One 2019 review describes a severe workmanship failure involving gas leaks that required a third-party contractor to correct, dragging down the experience and project completion scores considerably. The positive reviews, while genuine in tone, are largely from 2017–2020 and may not reflect current service quality. Read less