Britannia Home Services

The review set is deeply mixed, with three strong negative reviews and four positive ones, producing middling scores across all dimensions. Professionalism is dragged down significantly by a contractor who demanded extra money after underestimating a job, never returned a client's call after causing a roof leak, and refused to correct his own mistake without charging again — all serious red flag... Read more

The review set is deeply mixed, with three strong negative reviews and four positive ones, producing middling scores across all dimensions. Professionalism is dragged down significantly by a contractor who demanded extra money after underestimating a job, never returned a client's call after causing a roof leak, and refused to correct his own mistake without charging again — all serious red flags. Project completion is similarly penalized: the handrail was installed so poorly it could be pulled out of the wall by hand, the attic fan replacement caused a roof leak that required a full redo, and a closet organizer was built at an unusable height. Positive reviews praise friendliness, punctuality, cleanliness, and broad technical certifications, but these are largely older reviews (2017–2022) and are outweighed in severity by the documented failures. Pricing receives a moderate penalty because one reviewer was asked to pay more than quoted mid-job, though another explicitly praised reasonable rates. Read less