Abc Plumbing, Sewer, Heating, Cooling & Electric

ABC Plumbing's review corpus is overwhelmingly negative across all four scored dimensions, with only a small handful of positive reviews amid dozens of detailed, specific complaints. Pricing is the single most-cited concern: reviewers consistently document quotes that are 2x to 10x higher than competitors for identical work, with numerous examples of quotes for toilet installs, water heater replac... Read more

ABC Plumbing's review corpus is overwhelmingly negative across all four scored dimensions, with only a small handful of positive reviews amid dozens of detailed, specific complaints. Pricing is the single most-cited concern: reviewers consistently document quotes that are 2x to 10x higher than competitors for identical work, with numerous examples of quotes for toilet installs, water heater replacements, sump pumps, and HVAC repairs that were dramatically undercut by other providers. Professionalism scores are severely depressed by repeated patterns of no-shows, missed appointment windows, unresponsive management, rude technicians, aggressive high-pressure sales tactics, and multiple credible allegations of deliberate deception including showing customers photos of other people's equipment to manufacture fear. Project completion is critically damaged by documented cases of abandoned work, improperly completed jobs, damage caused during service visits that went unaddressed, and a recurring pattern of technicians failing to honor warranties or follow through on callbacks. Experience scores reflect numerous credible accounts of technicians misdiagnosing problems, recommending unnecessary full-system replacements for issues that were resolved cheaply by competitors, and in several cases actively damaging equipment during service calls. The few positive reviews (approximately 6 out of 75) describe individual technicians by name and contain specific, plausible detail, suggesting they are genuine but represent a small minority of the customer experience. Read less