Collins Plumbing & Heating

Collins Plumbing demonstrates strong overall performance with particular strengths in professionalism, project completion, and technical expertise. The company excels at punctuality, responsiveness, and quality workmanship, with many customers praising staff by name and noting their friendly demeanor. However, pricing emerges as a notable weakness, with multiple complaints about labor charges appe... Read more

Collins Plumbing demonstrates strong overall performance with particular strengths in professionalism, project completion, and technical expertise. The company excels at punctuality, responsiveness, and quality workmanship, with many customers praising staff by name and noting their friendly demeanor. However, pricing emerges as a notable weakness, with multiple complaints about labor charges appearing inflated relative to actual time spent and concerns about warranty handling on major equipment sales. The business shows excellent follow-through on callbacks and problem-solving, though a small number of serious negative reviews regarding communication responsiveness and product quality issues prevent a higher score. Read less