Tom Callahan Plumbing

Callahan Plumbing demonstrates strong professionalism and technical expertise across most reviews, with consistent praise for responsiveness, friendliness, and skilled workmanship. However, the score is tempered by several serious complaints regarding pricing practices (aggressive upselling on water heaters, double-charging for repeat issues) and project completion failures (incomplete work, poor ... Read more

Callahan Plumbing demonstrates strong professionalism and technical expertise across most reviews, with consistent praise for responsiveness, friendliness, and skilled workmanship. However, the score is tempered by several serious complaints regarding pricing practices (aggressive upselling on water heaters, double-charging for repeat issues) and project completion failures (incomplete work, poor follow-up, management unresponsiveness). While the majority of reviews are positive, the negative reviews reveal systemic issues with diagnosis accuracy, customer service recovery, and management accountability that significantly impact overall trustworthiness. Read less