Senor Rooter

This contractor demonstrates catastrophically poor performance across all measured dimensions. Project completion is the most critical failure: every single review documents incomplete work, abandoned jobs, no-shows, or defective repairs that required customers to hire other contractors. Professionalism is severely compromised by communication failures, unresponsiveness, language barriers, rudenes... Read more

This contractor demonstrates catastrophically poor performance across all measured dimensions. Project completion is the most critical failure: every single review documents incomplete work, abandoned jobs, no-shows, or defective repairs that required customers to hire other contractors. Professionalism is severely compromised by communication failures, unresponsiveness, language barriers, rudeness, and dishonesty. Pricing practices include hidden charges, bait-and-switch tactics, and charging for work that was never completed or was done incorrectly. Technical competence is consistently poor, with multiple instances of deliberate sabotage (rocks placed in pipes), incorrect installations, and repairs that failed within weeks. The company does not honor warranties and avoids accountability. Read less