Neighborhood Rooter Express

Neighborhood Rooter Express has a large volume of positive reviews praising fast response times, friendly technicians, and successful same-day job completions — particularly for sewer rodding and drain clearing. However, a meaningful cluster of detailed 1-star reviews spanning multiple years describes serious recurring issues: hidden or inflated pricing without upfront disclosure, incomplete or ... Read more

Neighborhood Rooter Express has a large volume of positive reviews praising fast response times, friendly technicians, and successful same-day job completions — particularly for sewer rodding and drain clearing. However, a meaningful cluster of detailed 1-star reviews spanning multiple years describes serious recurring issues: hidden or inflated pricing without upfront disclosure, incomplete or failed repairs, property damage caused by poor workmanship, rude behavior from technicians, and failure to honor warranties or return calls. The pricing dimension is the most damaged, with multiple independent reviewers citing bait-and-switch quoting, charges far above agreed amounts, and no transparency on labor breakdowns. Project completion is also significantly undermined by reviews describing work that made problems worse, jobs left unfinished, and callbacks that were refused or ignored. The high volume of 5-star reviews does elevate scores, but the severity and specificity of the negative reviews prevent any dimension from scoring above 70. Read less