Aquarius Plumbing

Aquarius Plumbing receives overwhelmingly positive feedback across a large volume of reviews, with professionalism — particularly punctuality, responsiveness, and courteous attitude — being the most consistently praised attribute across nearly all reviewers. Pricing is generally regarded as fair and reasonable, though a small number of reviewers noted costs felt steep or, in one case, alleged ... Read more

Aquarius Plumbing receives overwhelmingly positive feedback across a large volume of reviews, with professionalism — particularly punctuality, responsiveness, and courteous attitude — being the most consistently praised attribute across nearly all reviewers. Pricing is generally regarded as fair and reasonable, though a small number of reviewers noted costs felt steep or, in one case, alleged price manipulation during an estimate. Project completion is strong overall, but is meaningfully dragged down by two notable failures: one instance of abandoned/incomplete work with unreturned calls and missing parts, one case where a water softener installation was left non-functional with the customer told to consult the manual, and one reviewer who reported four appointment cancellations. Technical experience and workmanship are broadly praised, with multiple reviewers highlighting diagnostic skill and problem-solving ability, though the water softener incident and the $94 service call that yielded no diagnosis represent real competency concerns. Scores are held below 90 across all dimensions to reflect these documented failures and the fact that the majority of reviews are more than five years old. Read less