Aleck Plumbing

Aleck Plumbing earns strong marks for professionalism and experience across a large volume of reviews, with dozens of customers praising courteous, knowledgeable technicians who communicate clearly, arrive on time, and clean up after themselves. However, pricing is a significant and recurring concern: multiple detailed negative reviews describe billing disputes, charges that exceeded quoted amount... Read more

Aleck Plumbing earns strong marks for professionalism and experience across a large volume of reviews, with dozens of customers praising courteous, knowledgeable technicians who communicate clearly, arrive on time, and clean up after themselves. However, pricing is a significant and recurring concern: multiple detailed negative reviews describe billing disputes, charges that exceeded quoted amounts, credit card surcharge manipulation, and customers feeling overcharged for incomplete or failed work — pulling the pricing score well below average. Project completion is generally solid but is meaningfully undermined by several credible accounts of unresolved issues, a plumber using the wrong equipment and worsening a problem, and at least one instance of charging $405 for a job left unsolved. The overall WW Score of 74.2 reflects a contractor with genuine technical capability and mostly professional staff, offset by a pattern of pricing transparency failures and occasional incomplete work that cannot be ignored. Read less