Able Sewerage Company

Able Sewerage has a strong base of loyal, satisfied customers who consistently praise responsiveness, fair pricing, and pleasant workers — several reviewers note multi-year or even 15-year relationships with the company. However, the review set contains multiple serious negative experiences that meaningfully drag down every dimension: two reviews describe misdiagnosis of plumbing problems that l... Read more

Able Sewerage has a strong base of loyal, satisfied customers who consistently praise responsiveness, fair pricing, and pleasant workers — several reviewers note multi-year or even 15-year relationships with the company. However, the review set contains multiple serious negative experiences that meaningfully drag down every dimension: two reviews describe misdiagnosis of plumbing problems that led to unnecessary and costly repair recommendations, one describes repeated no-show appointments with no communication, and one describes a disputed service charge and an unprofessional owner response. Professionalism is mixed — while many reviewers praise attitude and communication, at least three reviews cite poor communication, missed appointments, or dismissive responses. Project completion is the most damaged dimension, with credible accounts of jobs left unresolved, incorrect diagnoses, and work described as a 'bandaid' without disclosure to the customer. Pricing scores moderately well overall, but is undercut by two reviews where customers paid competitors significantly less for the same or better work. Read less