Metro Plumbing

Metro Plumbing receives generally positive marks for professionalism, with multiple reviewers citing courteous, on-time, and communicative technicians across many years of reviews. However, pricing is a notable weak point: two separate reviewers explicitly called out overcharging or deceptive billing practices, and one detailed review described a significant upcharge for a minor additional task th... Read more

Metro Plumbing receives generally positive marks for professionalism, with multiple reviewers citing courteous, on-time, and communicative technicians across many years of reviews. However, pricing is a notable weak point: two separate reviewers explicitly called out overcharging or deceptive billing practices, and one detailed review described a significant upcharge for a minor additional task that soured an otherwise positive experience. Project completion is mostly positive, with jobs generally described as finished and functional, but one review (the 2013 home warranty case) involved a plumber who declined to fix the core issue and was later found to have misdiagnosed it. Experience scores moderately well, with several reviewers praising quality workmanship and technical knowledge, though the misdiagnosis incident and the 2019 drain-plunging complaint temper that score meaningfully. Read less