Action Plumbing

This aggregated review set spans multiple companies operating under similar or related names (Action Plumbing, Astro Plumbing, Pirate Plumbing, and individual plumbers like Jeff Satterthwaite), which significantly complicates scoring and reduces reliability. The majority of reviews are positive and praise professionalism, punctuality, and communication, but a substantial minority of negative revie... Read more

This aggregated review set spans multiple companies operating under similar or related names (Action Plumbing, Astro Plumbing, Pirate Plumbing, and individual plumbers like Jeff Satterthwaite), which significantly complicates scoring and reduces reliability. The majority of reviews are positive and praise professionalism, punctuality, and communication, but a substantial minority of negative reviews describe serious failures including fire damage, abandoned work, misdiagnosis, property damage, dishonest billing practices, and chronic non-responsiveness — particularly in the context of American Home Shield warranty work. Pricing feedback is mixed: many reviewers found costs fair or competitive, while others reported inflated fees, hidden charges, and deceptive billing. Project completion is a notable weakness, with multiple reviews citing incomplete jobs, failed callbacks, and work that required correction by other plumbers. Experience scores are dragged down by documented cases of poor workmanship, incorrect diagnoses, and code violations, despite many reviews praising skilled technicians by name. Read less