VJ Killian

V.J. Killian exhibits a deeply inconsistent service record with significant quality and customer service issues. While some reviews praise technical expertise and workmanship (particularly Jose's diagnostic work and quality installations), the company is heavily criticized for unprofessional communication, rude phone staff, poor follow-up, and most critically, systematic overcharging and billing d... Read more

V.J. Killian exhibits a deeply inconsistent service record with significant quality and customer service issues. While some reviews praise technical expertise and workmanship (particularly Jose's diagnostic work and quality installations), the company is heavily criticized for unprofessional communication, rude phone staff, poor follow-up, and most critically, systematic overcharging and billing disputes. Multiple customers report work that failed within months or was done improperly, and several describe feeling taken advantage of during emergency situations. The company's willingness to pursue collections and legal action against dissatisfied customers further damages trust. Positive reviews are older (2015-2017) while negative reviews cluster more recently, suggesting service quality has deteriorated. Read less